Privacy Policy
Your privacy and data security are fundamental to our operations. Learn how we collect, protect, and manage your personal information dengan standar keamanan tingkat enterprise yang terdepan di industri.
Types of Data We Collect
Personal Identification Information

Khelostar collects comprehensive personal information necessary to provide secure gaming services and maintain regulatory compliance. During account registration, we gather essential identification details including full legal name, date of birth, residential address, email address, and phone number. This information enables us to verify your identity, confirm legal gaming age, and establish secure communication channels. We also collect government-issued identification documents during verification processes to comply with anti-money laundering regulations and ensure platform security.

All personal data collection strictly adheres to GDPR, CCPA, and Indian Personal Data Protection Act requirements untuk menjamin perlindungan privasi yang maksimal.
Gaming Activity and Behavioral Data

We systematically collect gaming activity data to enhance user experience, ensure fair play, and provide personalized services. This includes detailed gaming histories, session durations, game preferences, betting patterns, and performance statistics. Technical information such as device specifications, IP addresses, browser versions, operating systems, and connection details are automatically collected for security monitoring and platform optimization purposes.

  • Complete account registration and identity verification documentation
  • Financial transaction records and payment method information
  • Comprehensive gaming activity logs and user preference data
  • Device identification and technical specification information
  • Customer service interaction records and communication histories
  • Security authentication data and access control information
Cookies and Tracking Technologies
Essential Functional Cookies

Khelostar employs sophisticated cookie technologies and tracking mechanisms to deliver seamless user experiences and maintain platform functionality. Essential cookies are absolutely necessary for core website operations including user authentication, session persistence, security verification, and basic navigation features. These cookies cannot be disabled without significantly impacting platform functionality and user experience quality.

Analytics and Performance Optimization Cookies

We deploy advanced analytics cookies to gather comprehensive user behavior insights, monitor platform performance metrics, and optimize gaming experiences based on data-driven analysis. These cookies collect aggregated information about page navigation patterns, feature utilization rates, and user engagement metrics without compromising individual privacy atau mengidentifikasi pengguna secara personal.

Cookie preferences can be managed through browser settings or our dedicated preference center, though disabling certain cookies may limit platform functionality.
  • Session management and user authentication cookies for secure access
  • Personalization cookies for customized user interface and preferences
  • Security and fraud prevention cookies for platform protection
  • Performance analytics cookies for optimization and improvement
  • Marketing and advertising cookies with explicit user consent
  • Third-party integration cookies for payment processing and external services
Data Protection and Security Measures
Advanced Encryption and Storage Security

Khelostar implements enterprise-grade security infrastructure to protect personal data against unauthorized access, modification, disclosure, or destruction. All sensitive information is encrypted using industry-standard AES-256 encryption protocols both during transmission and while stored on our secure servers. Our data centers feature advanced physical security measures, redundant backup systems, and comprehensive disaster recovery protocols to ensure continuous data availability and integrity.

Access Controls and Data Governance Framework

We maintain strict access control policies limiting data access to authorized personnel who require such access for legitimate business operations. Our comprehensive data governance framework includes role-based permissions, multi-factor authentication requirements, regular access audits, and mandatory data protection training for all employees. Independent security assessments and penetration testing are conducted regularly to validate our protective measures dan memastikan keamanan data yang berkelanjutan.

We never sell, lease, or share personal information with third parties for marketing purposes without explicit user consent and authorization.
  • Enterprise-level 256-bit AES encryption for all data storage and transmission
  • Advanced intrusion detection and prevention systems with real-time monitoring
  • Regular third-party security audits and vulnerability assessments
  • Secure data centers with biometric access controls and surveillance
  • Comprehensive employee background verification and confidentiality agreements
  • Incident response protocols and data breach notification procedures
Data Retention and Secure Deletion Policies

We retain personal data only for the minimum duration necessary to fulfill collection purposes, meet legal obligations, resolve disputes, and enforce contractual agreements. Account information is typically maintained during active user relationships plus reasonable periods thereafter for regulatory compliance and legal requirements. Users can request data deletion subject to applicable legal constraints and business necessities. Upon account termination, we securely delete or anonymize personal data according to established retention schedules and regulatory requirements untuk memastikan privasi data terjaga bahkan setelah hubungan bisnis berakhir.